AS OF 07 2009 I BOUT A ETRAVEL PACKAGE IN FLORIDA EVERY TIME I CALL THEM I COULD NOT USE THE PACKAGE BEACAUSE I HAD FAMAILY DEATH AT THE TIME I PURCHASE THE PACKAGE I ALWAYS GOT THAT ICOULD USE THE PACKAGE AT ANY TIME I REFUSE I ALWAYS TOLD ETRAVEL IWANT MY REFUND BACK THEY REFUSE HERE IS 2011 ISTILL HAVENT RESICIVED MY REFUND I PAY 398.00 THAT I NEVER GOT TO USE I WILL LIKE MY REFUND I THINK ETRAVEL IS A RIPP OFF I HAVE BEEN DOING MY HOME WORK WITH ETRAVEL IHAVE READ HORRIBLE STORIES ON ETRAVEL VICTIM INNOCENT PEOPLE RIPP OFF JUST LIKE ME JUST WHEN I HAVE BOUT THE PACKAGE FOR MY DIEING FATHER WHO DID DIE AT THE TIME I PURCHASE THE PACKAGE I TOLD ETRAVEL THEY CONSITTED THAT IUSE THE PACKAGE AT LATER TIME OR IWILL LOOSE MY MONEY I THOUHT THAT WAS ALFO THIS IS NON ENDING BATTLE TO GET MY REFUND NEED TO REPORT ETRAVEL TO THE BBB THE ARE RIPPING OFF ALOT OF POOR PEOPLE WHO TRUST IN THE THEM FOR THEY VACTION PLAN