We have purchased eureka forbes "Aqua Guard RO Total" for my house utility purpose in jan'08. They are supposed to do 4 services in the warranty period but they have done only two services so far. We voluntarily called the service people thru phone No.044 39883333.on 6.08.08. Inspite of several remainders they have not responded to clear the defect. I regret very much for the lethargic attitude staff / executives to cater the needs of the customer. If they don't respond within 24 Hours matter will be taken to consumer court.