I purchased a new EurekaForbes water purifier Aqua Care RO a water purifying device from Vivek &co @ Spencers complexin Chennai inJan 2008 with the undertaking that the organisation will depute his personfor testing the water sample of my huse abd install the system for sweetening and purifying the water fr my drinking purpse.So far3 month have gone Niether EurekaFrbes nor Vivek & co have taken any steps to instal the system at my house.