I bought on line samples of teeth whitening. Paid the shipping for the two samples they advertised needed to be used together for maximum results. Stated that you had to cancel within 10 days or your account will be charged. One product I never received confirmation the order took. So after several attempts, I assumed (oh boy) that it didn't go through. Three weeks later I received a product in the mail, not even the one I ordered. So therefore I had nothing to cancel the order by and missed the 10 day time frame. The other product I did recieve with in two weeks, but I had called within the 10 day time frame and cancelled the order so as not to charge my account the $154.45. Received an e-mail confirming the cancellation. But they charge my account 4 days later anyway. So I called them up, they agreed they made a mistake and would refund the money. That never happened and its been almost 3 months. I get a different story every week I call. This is the biggest scam and rip off I've ever seen. And they also sell your info to other people who do random $40 charges to your bank account so watch your account very very close. I have read other complaints on here regarding these same business. They lie every time you call. I believe every website, every advertising spot, or anybody that lets Celebritywhite and EverBrite advertise should pull their ads. They are giving you a bad rap for supporting their scam. Shame on these companies for scamming people and taking their money, and being liars. Your day will come.