I ordered the trial product on 1/25/10 and on 1/28/10 i called to cancel the membership which stated i had 14 days to do. i was told they had no record or order for me after she just repeated my address and so on;. i told her then to cancel my order. she again stated that she had no order . I told her to cancel it. On 2/8/10 my bank account was charged $87.47 I called on 2/11/10 to have them remove the charge and was told they had my record of the order but no cancellation.