Our loan was unfortunately sold to Everhome mortgage without our knowledge. We had an insurance claim files due to flooding from our water heater and all of out hardwoods were ruined. We receieved our insurance check to repair the floors however, Everhome has to sign the check and send back. ( federal regulated law now??) Well, now after 3 weeks and speaking to no one but answering machines my husband had to get very stern to get a person. And you know what, everhome will only send partial payment to contractor once the contractor sends in his bus lic # and estimate. Then Everhome will send out an adjuster to check his work before he will get the rest of his money. Oh and everhome will charge us $30.00 to do that. Since when does Everhome or any other company have the right to interfere? I pay my insurance coverage not Everhome. PLease never get a loan with the company or you will be screwed!