I submitted a purchase online with this company located in Corona, California. They charged my credit card immediately but I heard nothing from them. One week later, I inquired regarding the shipping date, to be told that the kitchen island that I had ordered was on back order and would not be shipped for over a month. I requested by email and telephone that mY order be cancelled and that the charge on my card be reversed. I was assured that would happen in 4 to 5 business days. It has now been 12 days, and still no credit has been received. I have tried to contact them by email, which they do not reply to, and by telephone. I was hung up on as soon as I said my name. When I returned the call, I was put immediatly on hold, without even talking to anyone. They, obvisouly, use caller I.D. to talk to only whom they wish to talk to. I can not believe this place is allowed to conduct business in this manner. I intend to continue to expose their illegal business practices to everyone I can. DO NOT GIVE THIS BUSINESS YOUR CREDIT CARD NUMBER!! THEY WILL OBUSE IT!!