Since my original contract was up with EVO in June 2010, and having $221. deducted from my business bank account on January 4th, 2011, I called and emailed my request to cancel my EVO merchants services. Since the Annual fee of $99. is for the coming year, I asked to have that money refunded, also a $99. fee that was told to me was for "3rd party reporting of my earnings to the IRS?...according to the IRS that HAS come into effect for THIS year but ONLY if your gross earnings are over $20, 000 or a total of 200 transactions Neither of which I will have BECAUSE I have CANCELLED my contract. (iT IS CHARGED IN ADVANCE) I have called 3 times and requested a refund FOR THESE CHARGES...I have not received ANYTHING at all from EVO even stating my request to close my account.