Purchased so called Ugg boots from Excellent Boots/Solar Footwear. Child wore boots very little and the sole separated from the boots. Called the official Ugg site and they said they have a liberal return policy and would most likely replace them even though they were not purchased directly from them. I sent them to Ugg and they returned them stating they were not manufactured by Ugg. In other words, "knockoffs." I then took them to a shoe repair place and they said they were not repairable.
Summary...Excellent Boots/Solar Footwear is mis-representing products. Do not buy from them! Products are 'garbage" at best...