"Consumer Reviews on Companies, Products and Services"

EXenergy

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(1)
Category: Services

Contact Information
United States

EXenergy Reviews

Simon December 16, 2010
Improper fee charged
I received the letter that informed my ESCO (Energy Service Company) will be changed from EXenergy to Ambit New York LLC effective 12/01/10.

I have never known Ambit New York LLC before, and of course, I did not make any contract with A. N. Y. LLC.

So, I called my energy delievery company, which is National Grid, and then, changed my ESCO back to National Grid.

On Dec/14/10 I received a letter that requires early termination fee of $150.00 from EXenergy.

My Contract started Jan.2009 and sales person explained, at that time, that early termination fee would be adjusted if I cancel the service within a year.

I called the company to argue about that. and they replied that my contract had been extended automatically for another year because I did not call the company in certain period. The operator said that automatical extension of contract was informed at the welcomeing letter.

I did not receive the welcoming letter 2 years ago. What can I do? If the company say they surely sent the letter.

And is it valid that the company write down such a important regulation on the welcoming letter without any explanation.

I can avoid fee if i extend my contract until 02/01/2011. but i really don't want this company anymore and don't want to pay termination fee. What Can I do? Should I pay fee if I don't enroll the company again? Please let me know what can i do.

Write a Review for EXenergy

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

Chanel Postrel
Hello LA Events
Questions Answered
Summit Auto Spa, LLC | Ceramic Pro Boone
Barrie Automotive
Sydney's Pampered Peach Daycare
Centennial Dumpster Rental Group
eComManagers
Roofers, Roof Repairs, Chimney Repairs, New Roofs, Gutter Repairs, Flat Roofing, Slate Roofing
Chicago Curry House

REQUESTED REVIEWS

REVIEWS BY CATEGORY