On september 30/2005 i bought two tickets from expedia to travel on december 29 2005 to madrid. On october 2005 my husband had an accident with cerebral hemorrhage. I call expedia to cancel the trip and they told me that i have a year to use the tickets due to the situation. My mistake was that i believe what they told me.

When i asked again for the refund they ask me for a doctors letter. I sent all the papers they ask me for via fax 1-678-392-1033. On june 7 i ask again for the refund and they said to me that it takes 2 or 3 billings periods to be reimbursed to my credit card. I am still waiting for the refund. When yesterday i sent an e-mail to them asking for the refund. They told me that i have to talked to iberia at 800-574-8742. Then i call iberia and they told me that i bought the ticket thru expedia and they are the one who has to gave me the refund. I think that they are playing pi-pon with my situation.

If anyone can help me with this i will appreciated very much. We are a retired couple. If you have any questions please contact me via e-mail or telephone
305-984-7sss. Thank you.