There is no question Expedia is one of the top travel booking sites. It contains numerous advantages that made it the first preference in any traveler's record. Though really useful, the site's customer service is not as quick to respond as it should be. It decays its reputation as one of the leaders while competing with rivals. I faced complications for my bookings with buyer service, and too some information didn't appear to be right and proper seeing that stated to via the firm agent over the phone.
In case you are concerned I like better using www.theholidayhotels.com since they offer the equal deals/hotels/flights etc as Expedia, however on the site there could be found some further listings of accommodations, which are not listed on the usual sites. Those hotels in their network has been a remarkable assistance for me, since they are not only affordable, yet also built with the nicest services.