I placed an order for Epuri skin cream on 9-15-09. I have not received it and while I was doing my online banking today I saw that I had been refunded for the amount of the order. I tried to contact the company at the provided number on my credit card statement (801-607-1800) and the phone wasn't answered. I then tried to send an e-mail to the website address that is provided on their website but their is no such address.