"Consumer Reviews on Companies, Products and Services"

Express Merchants Processing (firstdata)

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(1)
Category: Business & Finances

Contact Information
5565 Glenridge Connector NE, Georgia, United States

Phone number: 800-735-3362
firstdata.com

Express Merchants Processing (firstdata) Reviews

October 28, 2009
overcharging and undisclosed fees
I have charged in excess of $700 for them to process $3, 671 worth of credit card payments. The account representative lied about the fees they would be charging and assured me that I would save money by switching to their company. That was a joke! The biggest issue I have with them is their PCI compliance fees. I was charged $135 in October which stated it was my annual compliance fee. Then in January they began billing me monthly 19.95 because they claimed I wasn't in compliance! On top of that they couldn't give me an understandable explaination of what this was for!

I attempted to cancel the service by phone, fax, and snail mail from January 2009 to July 2009. I finally had to stop payment with my bank in order to get them to stop taking their fees. It took 2 hours on the phone in July to finally get them to cancel the service. At that time 3 different representatives advised me that all I owed was 99.95. Now I have been turned over to a collection agency for $02.58. I gone back over their very confusing billing statements and I can't figure out where they get this amount.

Write a Review for Express Merchants Processing (firstdata)

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

Two Boots Pizza West Village
engineering
The Dump Pros LLC
Reliable NYC Airport Limo Service with Great Experience
Positive Experience
Hard Money Scout
Newark Electric Experts
Top-Rated Dental Implants Largo Florida for a Confident Smile
GYM
Cous-Cous - Ristorante di cous cous siciliano di pesce a Milano

REQUESTED REVIEWS

REVIEWS BY CATEGORY