I have had multiple telephone conversation and email correspondences with Steve Villani at eyeglasslensdirect.com. He stated the company will only issue a 50% credit of $42 to remake the unsatifactory lenses I have received from eyeglasslensdirect.com. The guaranee advertised on the site is "100% satisfaction guanteed" -- not having to pay an additional 50% towards making them right.

I am 100% dissatisfied with the lenses eyeglasslensedirect.com made. The bifocal correction is placed so low on the lens as to be functionally useless. More than half of the 28mm bifocal correction circle is missing from the finished lens.

After several refusals to honor their 100% satisfaction guarantee, Mr. Villani wrote that eyeglasslensdirect.com would remake the lenses at no additional charge but since then he has recanted.

I want eyeglasslensdirect.com to honor the stated "100% satisfaction guaranteed" and remake the lenses. In the alternative, a refund.