I had my trial for only two days when I was charged $78. My trial period was 7days. This product made my face brake out and left a burning sensation around my eyes. It did go away, but I thought that was the point of a trial, to find out if you like it. Well I dont like it and still had to pay for it. No im sorry from the company, nothing. I am very upset. That was the last money I had in my account. Now I dint know if I will have enough gas to make it the rest of this next week. I am a single mom with no insurance right now. I couldnt even go to the hostpital. This company should not be allowed to bully its customers in to paying for a product they dont want.