I have been duped by EZ Saver Rewards with monthly charges of $14.95 for several months dating back to August 2008. We have a "busy" charge card with two of us using it and that one charge along with so many others just got lost. We have not used this card for a couple months and now this charge sticks out like a sore thumb. Like another complaint on this site, the 800-line does not allow you to get to a person. They want a credit card that you used with a PRO Flowers order or a code from an email. I don't have a code and I sure am not going to enter a credit card number. I thought PRO Flowers was an up and up organization, but until I get a refund and the charges stop thy've lost a customer.