I wish I would have found this site before ordering a futon from FastFurnishings.com (Also DBA Affordable-Beds.com). Ordered a futon. Was then notified that they might have mixed up orders and sent to the wrong address. They had shipped to the wrong person in a different state. They said they would re-route. Received 1 of 3 packages. When the other 2 did not arrive, I called (answering machine), no response. I emailed, they stated the other two packages were delivered. When I requested the tracking numbers, I noticed they had been returned to the warehouse. I pointed this fact out to them. They shipped the two packages to me. On arrival, noticed the packages had been opened and repackaged. Parts were missing. I have requested the parts multple times with no response. AVIOD THESE COMPANIES!