I WAS ON THE SHOP 4 FREEBIES WEBSITE AND FBK PRODUCTS HAD A FREE OFFER FOR A PRODUCT TO USE IN THE SEPTIC SYSTEM, I SIGNED UP AND ABOUT A WEEK LATER RECEIVED A TELEPHONE CALL AND WAS TOLD THAT I WOULD BE RECEIVING A YEAR SUPPLY OF THE PRODUCT AND I TOLD THE PERSON THAT I HAD ONLY WANTED TO TRY THE FREE SAMPLE AND HE TOLD ME THAT THERE WOULD BE 4 SAMPLES ON TOP OF THE OTHER AND THAT I HAD THREE MONTHS TO TRY THE PRODUCT AND IF I WASN'T SATIFIED THEN I COULD RETURN THE UNUSED PRODUCT AT NO COST TO ME AND IT WOULD NOT COST ME ANYTHING. I WAS ASK TO SPEAK TO HIS SUPERVISOR AND I TOLD HIM THAT I WAS AT WORK AND THAT I WOULD HAVE TO TALK WITH MY HUSBAND BECAUSE I ONLY WAS SIGNING UP FOR THE FREE PRODUCT TO TRY AND THAT I WOULD HAVE TO CALL THEM BACK, HE SAID OK AND I HUNG UP. THE NEXT WEEK WHEN I GOT HOME THERE WAS A PACKAGE FROM FBK PRODUCTS THAT HAD BEEN DELIEVED AND I DIDN'T OPEN IT. WITHIN A MONTH I RECEIVED A BILL FOR $208.95, SO ON 8/26/09, I CALLED THE 800 NUMBER AND THEY TOLD ME THAT I WOULD HAVE TO RETURN THE PRODUCT AT MY EXPENSE BUT THAT I WOULD NEED TO GET A RETURN RECEIPT TO PROTECT ME JUST IN CASE I STILL RECEIVED BILLS. I EXPLAINED THAT I DIDN'T ORDER THIS PRODUCT AND THAT I DIDN'T FEEL THAT I SHOULD HAVE TO PAY FOR ITS RETURN, I WAS GIVEN THE SUPERVISORS NAME JAMES JACKSON, 1-800-577-6384, WHICH I CALLED AND LEFT A MESSAGE AND ALSO CALLED BACK AND LEFT A MESSAGE WITH THE PERSON THAT ANSWERED THE TELEPHONE NAMED LISA AT 1-800-478-1768. TO THIS DATE 9/16/09 I STILL HAVE NOT RECEIVED ANY CALL BACK BUT I HAVE RECEIVED ANOTHER BILL. I TOLD THE PERSON LISA WHEN I CALLED IN THAT THE TELEPHONE CALLS ARE RECORDED AND THAT THEY SHOULD LISTEN TO THE TAPE TO SEE THAT I CERTAIN DID NOT ORDER THIS PRODUCT AND I HAVE NO INTENTION OF PAYING THE BILLED AMOUNT. BUT I WILL BE MORE THAN HAPPY TO PUT THE BOX BACK ON THE PORCH FOR THEM TO HAVE SOMEONE PICK IT UP AT THEIR EXPENSE.