They said their website would be up for the spring, we had to wait 3 weeks. Once up, they never updated our listing, they never put them on the websites that are advertised on the front of their site. I contacted realtors pretending to be a potential buyer and I heard words like, pathetic, and no one would buy this house because there were no pictures, etc.. all because it took them a month to update my photos. The live help desk is a joke, it is an answering machine that no one will call you back on.. EVER. When you write to them they lie and say, yes, everything is taken care of, even when you go into your account and see that it is clearly not.