I'm one more dissatisfied customer...I would say defrauded customer!!!
First American apparently hires repair companies that look for reasons not to cover your claims.
My refrigerator started not cooling properly and this was due to a hinge broken on bottom of the door. Well..."Four Season's Appliance (310)379-6777 2136 Federal Ave. Los Angeles CA 90025...came to provide service!!! And their report was "customer overloaded the door...therefore is their fault the hinge broke"...
This report is what First American wants...therefore...CLAIM DENIED...
This is my first claim after 2 years with this company.
PLEASE DON’T DO BUSINESS WITH THEM !!!
All they do is to take your money away and denied claims...SAVE YOUR MONEY ...First American will take it and give you "NO SERVICE" instead.
They will find all sorts of excuses on why a particular item is not covered under your contract. They are in business just to still your money.

C. Fabre
Winnetka CA