I too have been badly let down by this company, having moved house after 3 emergency hospital admissions, only to find 3 days later that my sale had fallen through. This company promises to find another investor to purchase if so, but as litigation proceedings have been taken out against them to stop them trading under that name, this won't be possible. Neverthless, their documents state that a full refund of payment will be given if the sale collapses. I am a pensioner and had paid them over £1, 000 in good faith as requested when they had found me a buyer, trusting them to fulfil their side of the deal if this collapsed. Now I am in a desperate financial state.