i applied for a loan a month ago, i heard nothing for two weeks, i then went back to the branch to be told that it was approved but they noted on my pay slip i had only worked for the company for 5 months, i corrected them and told them it was 18 months, they were told to re send my payslip to the head office, i once again waited another week heard nothing returned to the branch to be told it had to be re sent by myself, the monday morning idid what was instructed emailed my latest payslip and just to avoid confusion i emailed my rip5 to show my months of service...its now a week later i have sent the above 4 times and heard nothing...is this bad service or what, if its declined, surely they can call you