After ordering a bottle of Bromalite-(-did they offer a free sample?--my credit card was charged $40), I read the fine print that stipulated I needed to call if I didn't want their weight loss program. I don't need to lose weight. I called and felt I had taken care of it. 9 months later I was shocked to find out they had been charging my account 29.95 every month since then!Customer service is customer disservice, gibberish that involves an offer to call my bank and do a "3-way conversation with a bank representative" to find out why promised refunds are not posted . These criminals need to be stopped!