I ordered FlexProtex D for a friend that thought it would help with their joint issues. Never received the product when I called them and reached them, they told me since I ordered it online I could not go through the phone customer service as they had no access to my order info. I attempted to contact them by email and have never received any type of response or product. It would have been one thing to at least receive the product and find out the product to be worthless, but to not even receive anything. I hope no one else will be conned by these people.