I found a really good deal on an international flight. I made the reservation, entered carefully all the cc information and that's when the nightmare began. I finalized my request and after the last click I got an error message. Finally I got the confusing e-mail with the request information, not the actual booking. Thought it eas weird. Looking for a contact number... Called the 877 number.. you start with 9 people ahead of you... You don't wait too much until you get one person ahead of you., .. you think finally... It goes all back to 9 people... and this will last all day long.
Sent thousands of e-mail... no answer.

Finally, got the number from Picasso (their partner) no one could help. Called them (serious) more than 10 times until I found a good man who decided to help me and Got someone on the line.
I found out my cc got declined (never got any notification!). So I gave them cc agin, thought it was some mistake of mine.
Again, my cc got declined... WHYYYYYYYYYY?
I don't know... Can't get a hold of anybody. I guess I'll never know!
I don't recommend this site to anybody...
It's better to pay a little more than spending your time with them. Bad bad bad experience and I will never try them again.
By the way, I never got my flight booked!