At first he did not send the product I ordered; did not return emails and the phone number listed was disconnected. I filed a complaint with PayPal in hopes of getting my money back, and after the complaint, he mailed some supplies worth about $5.00, including a dirty implement; my order was for $110.00 name-brand pedicure spa kit. I used PayPal for protection against this type of fraud, but apparently if they send anything, PayPal cannot assist.