Fossil Watch Company offers online gift certificates. They will tell you that the certificate will be sent to email within 24 hours. This is not true. I ordered $400 worth of certificates on Dec. 22nd and still have not received them! Calling Fossil Customer Service is like calling "Neverland". First you will be placed on hold FOREVER... then you will be told that the certificates are handled at another facility and they will have to call you back. You will NEVER get the call. If you call again, you will be placed on hold until the phone line eventually goes dead. This has happened to me 5 times. FOSSIL SUCKS. These watches were supposed to be Christmas presents... Merry Un-Christmas Fossil.