DO NOT PURCHASE FROM THIS COMPANY IF YOU LIVE OUTSIDE THE USA, took just over 3 months to get my perfume to Australia, they are no help at all and copy and paste the exact same repsonse to all your emails. Not worth he $15 saving.

Guess what.? After over 20 e-mails( and boy did i give them a mouthful) My perfume turned up 3 months to the day. I do NOT believe that the package I recieved was the same one that they originaly sent as it was is pristine condition. And after being in the postal system for that amount of time without a mark on it, would not happen.
To everyone out there who has ordered from them.. please keep bombarding them with your e-mails, even make them abusive.
Also when they send you a promotional e-mail just keep replying to them and don't stop. It just may work. Good Luck

I too have ordered perfume from this company. Ten weeks ago to be presise and still not arrived. I have lost count of the number of e-mails that I have sent. The replies that I have received are TOTAL rubbish ! They have even tried to blame the foods in Queensland (Australia) I actually live at the very bottom of Australia on the coast. Also they have also tried to blame it on ALL the worlds misfortunes. Every excuse from me taking advantage of free shipping (and why wouldn't I ? ) to saying if it doesn't turn up it will eventually find it's way back to them. I have had enough of this mob and have posted it on Facebook. All of you other people like me who has not received your orders... please put it up on Facebook too and see if we can't shame them into doing something.I won't hold my breath though as these people are TOTAL SCAMMERS !!!

Goods ordered and "apparently" shipped on the 13th January 2011. It is now March 3 2011 and still no sign of the goods although fragrancex state that my order has been "shipped". No replies to date from my e-mail to the company. AVOID AT ALL COSTS!!!

This company is a rip off scam. They will take your money and not deliver and will fob customers off with feeble excuses blaming the HMRC service in the UK. DO NOT EVER EVER EVER order from these criminals and DO NOT EXPECT THE USA FEDERAL AGENCIES TO DO ANYTHING ABOUT IT THEY ARE AS USEFUL AS TITS ON A BULL.