Frangrancex.com
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Category: Lifestyle
Contact Information
United States
fragranceX.com
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Frangrancex.com Reviews
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Gabriela B
February 18, 2011
Never received the order
3 months ago I have ordered from FrangranceX.com and never get anything. My advice to everybody who think to order is NEVER BUY FROM THEM !!!
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FLOETROM
February 8, 2011
Never received
I'm in France and I ordered perfumes (11/24/2010 order : 6798284 and 6798257) for more than 200 USD.
Since two months I'm still waiting !
I'm very suprised, because the two parcels are not arrived yet...
Forget this website : I tried to have informations, you never have answer (or this kind of answer : please wait...)
I do not trust FRAGRANCEX.COM
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AlexanderB
September 26, 2010
Scam
On 30th July I made a first purchase of Ralph Lauren Polo Eau de Toilette from FrangranceX in the USA. The invoiced price of this product was £30.73.
The goods failed to show, and after 43 days I put in a Paypal dispute claim. The shipment has now finally arrived, but I discern that I have been cheated with regard to the shipment charges.
Despite the claim of FragranceX that I had been given "free shipping", I was charged a shipping fee of £10.20 which was added to the purchase cost, bringing the total payable to £40.93.
When the goods finally arrived, (collected from mail sorting centre on 21st September) an extra £13.38 was payable as ‘additional charges’. This amount was levied by Royal Mail International, and was made up of £8 for a handling fee, and £5.38 VAT.
The total shipping fee for this £30 product has therefore been £23.58. There is no doubt that I have been cheated intentionally: the package that was despatched from FrangranceX carries postage paid of a mere 43 cents.
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Edan
June 6, 2010
Non Delivery of Goods
Frangrancex.com has failed to deliver goods, despite numerous attempts at chasing them. When I emailed a query, they first said that the product had been despatched. When I sent a second, my stern email, they claimed that they had a backlog of orders because of the Iceland Volcano problems which had affected flights. They claimed that the goods would be despatched and it still has not arrived. I am now endeavouring to get a refund so I hope the organisation isn't a total scam and just incompetent. But I'm not optimistic!
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