I paid them all the money for the collection bill that they sent me and they cashed the check in May '10. I just got another letter from a different collection agency in Oct '10 saying I owe for the same bill. I called the bank and Franklin Collection Agency cashed the check in May '10. So I called them and they said they would have to look in one of there files for the unclaimed checks that they had because they didnt know what account to post the money on. So they have no proof that I have paid them and that they just have extra money that they dont know who it came from. Now I have to go thru all this hassel of sending them a copy of the check that they have already cashed because they are trying to scam everyone.