I received a coupon for a FREE 12 week trial in the mail. When I went down to the club the owner told me that I would only have to pay the monthly membership payment of $39.98 for the 12weeks (3 monthly payments), weather it took me the 12 weeks or a whole year to finish the trial. Either way i would only have to pay 3 payments and after the 12 weeks were over i could give her a letter of cancellation stating that I did not wish to continue my membership. I am a full-time nursing student and a mother of two and was not working at the time. However due to the economy and the need to keep a roof over my families heads I now work 40 hours a week in addition to being a full-time student and mother. when I spoke to customer service (after being told no by the owner) about canceling the membership I was told that the only thing that could get me out of the membership was DEATH!!! Are you kidding me?!?!?! Now I'm stuck with a 3 year contract and $1300. bill that I not only can't afford, but don't have the time to use. NEVER SIGN UP WITH LADIES WORKOUT EXPRESS!!!THEY WILL SCAM YOU OUT OF YOUR MONEY AND HAVE NO COMPASSION FOR THEIR MEMBERS!!!