Well i have been complaining about getting my stove repaired for the past 3 and a half months. I have had a service tech in to see the problem and they have not repaired it. I have given the run around on this matter in which i am trying to co-operate with bad boy furniture. They have made other appointments with other techs in which can not be fulfilled. I have made people stay home to accommodate their schedule only to find out that they never showed up or not even a courtesy call. (This has happened more then twice keep in mind) the service at bad boy and there commitment to customer service is all a lie... I have not had a oven for the past 3 and a half months and it seems i am will be fighting for this for a while... So keep in mind if customer service is important to you pls think twice at buying at bad boy furniture... as they are not fulfilling their advertising that customer service is # 1 to them.