I ordered flowers from you flowers.com. I paid for Saturday or Sunday delivery for Mothers day and was assured they would make it over the weekend. I was not able to track my order on line, the order number and or email address was not recognized. Sunday afternoon the delivery was not delivered and I called. I was told they would track down the problem and get back to me. They never got back to me. Monday I called and was told the florest was busy and they would track down the order and get back to me, I didn't get a call or Email. I called on Tuesday and the opperator had no idea what the problem was and found out the address was wrong. No call no offer to fix the problem. They asked if i wanted to "cancell".
Just awful. put me in an bad position on Mothers day!! Will never use their service again. They have no complaint process!! I wonder why?