AFTER SOMEONE COMMITTED FRAUD BY USING OUR DEBIT CARD AND CHARGING A AIRLINES TICKET ON FRONTIER, I TRIED TO ALERT THEM - I AM IN BAHAMAS.
I CALLED THEIR CONSUMER DEPARTMENT AND AFTER WAITING AN HOUR AN 12 MINUTES, I WAS DISCONNECTED BY THEIR OPERATOR. I CALL AGAIN THIS TIME ANOTHER 40 MINUTES AND WAS DISCONNECTED AGAIN. EVERY BUSINESS NEES TO ESTABLISH A HOT LINE TO DEAL WITH URGENT FRUD COMPLAINTS AND FRONTIER SHOWS NO SENSITIVITY TO THIS NEED. MOREOVER ITS CONSUMER SPECIALISTS BARE REALLY EXOERT AT DISCONNECTING PEOPLE PRESUMABLY SO THEY DO NOT HAVE TO DEAL WITH THEM