My ISP for 7 years has been Comcast, no complaints. I started being billed on a recurring basis, through a major CC, in February, for Frontier.com internet service. When I caught the error, I had already been billed the next month. I NEVER use recurrent billing for any of my bills, so I knew right away that this was a scam. When I called the number on my CC, which I at first thought was Frontier Airlines, I found out that if was for internet service, which I had never requested. They couldn't find an account number for me, and regrettably, thinking the problem would be solved, I gave my phone and address to them. I was told they would investigate and get back to me. I said "Fine, but I'm going to file a dispute nevertheless", which I did.

I then received a reversal from my CC company, and closed the account, figuring someone had my account info. I subsequently got a letter from Michael's saying their accounts had been hacked, and since I shop there, it seemed possible that this could be how someone got my info, although why they'd use it for Frontier internet service, I don't know, unless they were an employee of Frontier. Anyway, I assumed the matter had been solved, only to get another bill from Frontier at my home address this week for $183! Mind you, this is for service I never requested, don't have, use, or need. Have filed a complaint with BBB of Phoenix, AZ and wonder what the response will be...