Two weeks ago we ordered a futon for our son 12yrs old from the futon store a gatelys store. We were charged immediately the full amount and when we tried to check the status over the past two weeks, no one has answered our emails or calls. When you try to leave a message, the box is full. I cannot believe how these people run that business, I will do everything I can to throw these guys under the bus and protect other customers. DO NOT consider this store or any member of "Gately's family" unbelievable rip off. I hope every wing of this "family of stores" goes under.