during christmas shopping bought a game from fye offered one time charge to participate in program to save 10 percent off purchase. today i check my bank account to find 11.99 taken from my credit/debit card account. i tried to call and cancel because for one i didnt even know i was going to be charged monthly to go through a series of automated prompts which after 15 minutes never spoke to a human being to cancel this program. this is very time consuming and very concerning that they dont share with you that it will be a monthly charge coming out of your account. i want to cancel and can not. this is so wrong.