I paid the amount in full on the first statement via on line. They said my bank dishonored the charges. They charged me $29 and reversed my payment even though my bank said the charge never presented. So I paid it again thinking maybe I put the routing number in wrong. Again, the same thing happened again and I was charged $29. My bank said it never presented. Then I paid the $29 to pay the account off since they wouldn't waive it and they then... charged me a $15 late fee when I didn't pay late! Now, I can't get a copy of the check to show the date from my bank because they cashed it electronically! I am going to small claims court!