YOU CANNOT COUNT ON GAMESTOP.COM!!

Ordered a pair of gift certificates as x-mas gifts for my niece and nephew on Dec 17th, in PLENTY time for x-mas, considering they are simply virtual gift certificates to be EMAILED to me by the 25th! Well, guess what. They weren't received, even after I checked up on the problem several days before x-mas. On the 25th, still no emailed gift certificates, and the company's customer service dept was closed, naturally, so my niece and nephew were out of luck. Seeing as how I actually had talked to the company several times between the day of my order and the 23rd, I feel like I've MORE than given them a shot.

For Christmas, I received two Rock Band/Guitar Hero type guitar stands. One, my son bought and had already put together for me. The other came from another acquaintance and was in a box that was branded GameStop.

Today, I tried to return the duplicate to GameStop. It was complete and had never been out of the box. BUT, I lacked the receipt. So, the clerk told me (eventually, the store manager as well) that they couldn't take it back because they 'didn't have anything to scan'. They said the SKU is only on the receipt and they couldn't get it from the box.

Is it just me? Or is this just unreasonable? It's a GameStop product (i.e, couldn't have been purchased anywhere else). It's brand new and in the box and I'm returning it within a week of Christmas. Is it really reasonable to refuse to take it back because I don't have the receipt? Is it reasonable to setup a return system that prevents this??

Ordered a pair of gift certificates as x-mas gifts for my niece and nephew on Dec 17th, in PLENTY time for x-mas, considering they are simply virtual gift certificates to be EMAILED to me by the 25th! Well, guess what. They weren't received, even after I checked up on the problem several days before x-mas. On the 25th, still no emailed gift certificates, and the company's customer service dept was closed, naturally, so my niece and nephew were out of luck. Seeing as how I actually had talked to the company several times between the day of my order and the 23rd, I feel like I've MORE than given them a shot.

OK help me understand if i buy a game new for 63 dollars and don't like it and want to return or exchange it for a game the same price i cant i only get 22 dollars back so i get ripped off for the 41 dollars and theres nothing i can do about.Hows that fair?can someone tell me.

These are a few things that i got pissed off about,

It's a sunday, i get a call from my dad. My dad went Cohns and since we bought a lot of stuff from them including a couch which is why he was there. He informed me that they gave him a free item because we bought so much stuff so he got a PS3. He gets home and we set it up in our den, where our Xbox 360 was. We moved the 360 upstairs and had to buy a regular RCA cable because our dog chewed up the cable that came with the system so we bought a HD cable for our HD tv which by the way, we also bought at Cohns. So since we didn't have a regular RCA cable we went to our local Gamestop store to buy the cable because i also go Xbox Live that day! We went to Gamestop and me being a filmmaker i walked over and bought what i thought was the right video cable. The cable had Red and White for audio and a composite cable which wasn't video it was just some weird thing that didn't really go to any thing. This stupid pointless cable was also made buy guess who? Gamestop. So i buy it for $15 with there low prices! and discover that it doesn't have the Yellow out for video. now shock and pissed off i went back to Gamestop and talked to the same guy that check me out. The cable was out of the box, i had it for ten minutes and i showed him the receipt and here is what he said "well, i don't know how long you have had it and since there is no box i'll give you back $2.50 under it being used" What! Remember me geeky guy? the person in the black tee shirt from Old Navy? so, i took my $2.50 and bought the right cable...

Two days later, i went to buy a new game for my brand new PS3. So i played the demo and thought "Iron Man" was fun so i went down and bought it. I didn't do what the Gamestop rant websites that always say to demand a shrink wrapped copy so they don't pull the "In storage in a month but we put it back in and charge $60" thing. So just wanting it i grab the box, un-shrink wrapped and low and behold he grabs the disc out of a drawer and pops it in the box. I look at the disc and it has a huge Scratch! New my ass...

This happened a long time ago but i still remember it. This is what i like to call "Gamestop's release date". What i am talking about is my theory, here's what happens. The gaming company that makes the game sets a release date let's say the 15th. So they send off there shipments of the game on the 12th or 14th depending on where the store is. So they get the game in the day before it comes out and here is what they do, they keep the box in the back and on the day it comes out they keep it in the back and tells the customer that they are wrong and the game comes out on the 16th. After they close on the 15th, they stock the shelfs with the game because they don't want the customer to see them "Stocking"! who would have thought stores would do that huh? so on the false date they give out the game. This is if you do not have a Pre Order, if you have a Pre Order then they will give you the copy because you have a Pre Order. Example to back up this theory... I bought a "Tony Hawks Underground" with a Pre Order and when they asked if i had a Pre Order i said i had one so they gave me my copy. Now to games later i buy "Tony Hawks American Waste Land" a later game with out a Pre Order. I stalked the games site for months drilling the date in my head so when i went to GameStop they said " Sorry dude, it comes out on the 16th today is the 15th" thats when my head exploded. What! 16th! Lies! it comes out today! "Nope, sorry dude" BS.

This is why i dislike GameStop.