I ordered the elliptical waited for couples still didn't receive the products, so i canceled the order because I have been waiting so long for it at least a month. I requested for my money back and no words; and no one returned or have the nerve to response that they would refund me for $399. I was riped off from this company. I send them so many email but no words from them. HomeFitnessclub.com should feel ashame of them self because they are predator for other peoples money. They do not make an honest living, how the hell they can get a way with this. My hard earned money is a waste because I didn't get what I ordered and my money is gone. PLEASE ANY READ THIS, DO NOT ORDER ANYTHING FROM HOMEFITNESSCLUB.COM because they are a scam. If anyone know what can I do, to get my refund back It would be appreciated.