I recently was told by ge-zurich that i would be paid for my washing machine that could not be repaired. Every time i call their consumer relations to see where my money is for my new washer know one that works there knows what the *** i'm talking about they have all the information and my extended warranty. But they keep coming up with different excuses every time i call. they told me i would have to send them a letter stating that i would use the money to buy another washing machine before they would send me a my money from my warranty this is a bunch of crap i spent good money for this extended warranty and have been treated like crap by ge-zurich i would never advise anybody to buy their extended warranty save the money and just go buy another washer not anything to do with ge-zurich these are the most inconsiderate people i have ever dealt with.