We bought a 46" LCD HDTV with HH Gregg for $4,000.00, were talked into buying extended warranty from GE for $499.00; so that we could be "rest assured" if anything happened to our TV we would be covered. Our TV completely quit working 13 months after we bought it; we were then passed around through four different companies to try and remedy this problem (HH Gregg, GE, local electronic company that works for GE, and the actual manufacturer Samsung) - all of which had NO idea what the other company was doing or had done. Our TV quit working in 9/07; it is now 11/29/07 and STILL no TV with no real time frame of when we will get ours replaced. They know (all four companies) that it needs to be replaced, not repaired, but no-one can seem to figure out how to accomplish this. It is really irritating to know that you have spent almost $5,000.00 in ONE purchase with this company and they cannot get on the ball and replace your television like promised. HH Gregg should not be selling a warranty from GE that they cannot stand behind. I am sorry but to me "REST ASSURED" does not mean that you have to be without a TV (which is under a covered warranty) for 8 weeks and counting. This is a big rip off. Never again will we purchase another item from HH Gregg and we will surely never waste our money on an extended warranty from GE. I hope that this complaint keeps other consumers from wasting their money with this warranty and this company.