I dripped some coffee on my 10 month old laptop (HP Pavillion) and then my 5 & 6 keys would not work. Soo, I took it to geek squad to have it fixed. I told them I only wanted the keys cleaned(confident that would work). After I got it back, they had switched my hard drive out with a smaller memory and the "new" hard drive was fried. I had to take it to a local computer repair shop and 100.00 later, my computer worked, for about a couple of weeks. My "new" hard drive finally crashed and now it is costing another 225.00 for new hard drive and new windows software. Since when does cleaning a keyboard have ANYTHING to do with taking the hard drive out!!! I swear some one better start an investigation into these people because if I have to do, I will set out to create a class action law suit and demand they close their businesses!!! FOR GOOD!!!