Genco MArketplace

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Category: Services

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Pittsburgh, Pennsylvania, United States

Genco MArketplace Reviews

Blue Light Merchandising October 18, 2010

False Information & Shipment Shortage

On our 2nd purchase from Genco Marketplace, while working on the complaints of the first shipment, we continue to get mis-information.

Upon visiting Genco in Tennessee, we were told the product was new only to discover upon receipt that it was returns and orders with missing parts. Upon taking inventory, the order was shorted 861 items out of a total of 4, 726 that we should have received. Our client was very upset at the mis-information and shortage. Hopefully we can resolve this issues to both our and our client's satisfaction.

We are continuing to workout the problem and will apprise you of our progress.

Anyone have any ideas or contacts to help resolve our issues. please advise.

Blue Light Merchandising October 18, 2010

Liquidation Fraud & Shipping Problems

As a new customer with Genco Martketplace, our first order incorrect and disappointing. We had placed an order for 2 pallets, 48 boxes of Genco advertised Health & Beauty Aids. With complete trust in Genco, our payment was wired immediately. Upon taking inventory, we discovered 11 boxes of expired, damaged and melted candy and 8 boxes of expired Boost Energy Drink and expired baby formula (photos attached). After serveral discussions with the sales agent, we have unable to get this matter resolved. We are continuing to try and get someone to address this problem so we can continue to do business.