I sent away for the genie bras, after reading the reviews posted I decided to cancel my order, saving me $85.00 including shipping. Thank you to all who submitted the earlier reviews. I used the phone number provided by one reviewer. I should have known better, never purchased anything from tv before, will not again. I will use this review platform again prior to making any purchases, wish I had before I gave into the tv impulse thing. I will stick with my Olga and Platex bra's, not pretty, can be uncomfortable, but they do what they say they will. Lift and separate, right ladies??!!!

I purchased my Genie Bras on 3/28/2011..I didn't receive them until today (5/21/2011). I waited anxiously because I thought this bra was going to be the answer to my support prayers and what a DISAPPOINTMENT. I'm a big breasted woman and I discussed support with them before I ordered and they assured me the bra provided excellent support..LIES. This bra is like a 40 DD woman going braless, imagine that. Now I have to return them and lose out on $20 S/H AND I have to pay to return them. The package came with no invoice so I had to call a non-800 number to get a return authorization number. Now I have to buy a package to mail it back in, go to the post office and mail it. I wish this board was up when I researched before I bought and I hope this complaint board will help others before they go through the same thing. I've worn pantyhose that are thicker than the material on these bras.

This bra offered absolutely no support. While it advertised that it worked for larger busted women, I doubt it would give an A/B cup gal enough support to wear outside the house. They give no option for return in the shipping package. So I had to search for a customer service phone number to call (BTW - It's 973-287-5154). That took nearly 10 minutes, then I had to wait on hold for another 10 minutes. When I finally got a person on the line (somewhere in the Ukraine, I believe), it took another 10 minutes to convince them that I wanted to return the d*** bras and get my money back (less the $25 shipping and handling charge of course). So I spent a total of 30 minutes to get the "money back guarantee" promised on the infomercial. Everytime I order something from TV, I swear never again. This time I mean it.

I ordered this product 3/21. The website said 1-2 weeks for delivery. Then It said 3-4 weeks for delivery. Then 4-6 weeks. On the 7 th week the site showed my product as shipped and included a tracking number. The tracking number takes you to a shipping site which says that there is no record of the package. They charged my account on 5/4, I am contacting my bank to have the charges reversed.

Placed a order on 03/24/11, after going onto my 6th week of waiting I call the number (which of course is not a 800 number). The person I speak to named Timothy informs me that it will be another -2-3 weeks. What? Really? I asked if they are in the US as his name is Timothy and he was obviously from another country. He finally says he is not in the US, he states that the product has been on back order and is now in the warehouse. I ask where the warehouse is, he say's Connecticut. I ask to have it express shipped since I have been waiting so long. He says no, I ask to speak to someone in the United States, he informs me that he cannot transfer a call. I ask to speak to his supervisor, finally I get someone calling himself Peter Samuel. He informed me that they canceled my order, but if I would like to place a new order, it would be 7-10 days... After asking him 10 times where HE was located, he states New Delhi, India! Of course, no e-mail address to write a complaint. Only the same number that I had just called. I have a problem with companies claiming great customer service, but then offering you NO WAY to contact them but a number they charge you to call, that offers absolutely no results! I am glad it was canceled before I received this product, from what I have read I WOULD NOT have been satisfied with this product anyway.