I ordered GHD straighteners from this company on 19th June 2009 at a discounted price. The order took 10 days to come and i did not get a confirmation email as promised when my payment had gone through. When the straighteners arrived they looked like the real GHD's with correct box and styling products. When I tried GHD's for first time they did not seem very hot. They didnt have GHD hologram sticker on them and the serial number would not register on GHD website. I have emailed the company for a full refund. I am awaiting a reply.