I took a connection on 28th December 2010 .The sales person to whom i spoke told me monthly line rental would be £10/month instead of £15/month and service would be excellent.After having a connection 5-6 later, the connection error comes they took 3-4 days to sort that out.After the service runs for maximum 5 days then again they have technical problems in their system.Every time we call to complaints department they kwwp saying as soon as possible.On 28th January they took £15 instead of £10/month but they are charging from debit card they have suppose to take by direct debit but they are charging the amount through your debit card.They are playing with me and they havn't sort out my problem till today even I have paid them this month charges. The company has no managers every time i wanna speak to management they havn't got anyone to speak and to sort out this problem.