A year ago I signed up with Global to sell my timeshare and sent them some money. A few months later they called me and said they could also rent my weeks, so i sent them more money so they would do this. And then in July they called and said my timeshare was sold and that all I needed to do was send them more money for closing costs. Since then my accoount manager, Craig and the supervisor, Mellissa, will not talk to me. I am told repeatedly when I call that they will return my call, but they never have. This has happened dozens of times. Recently they put me on hold for 20 minutes and then the line was disconnected. When I called back to complain I was told that I was rude. I need help from someone to resolve this matter.