"Consumer Reviews on Companies, Products and Services"

Global Telelinks GmbH

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Category: Business & Finances

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United States

Global Telelinks GmbH Reviews

Benjamin Pozhuvelile July 17, 2009
Failing to deliver promised service
I have been using Global Telelinks services to make international calls for last one year. On June 27, an agent named Arthi called me to say there is a promotion that offers 2800 min to call Indian for A$ 100. I accepted this offer but I was charged A$ 200 on my credit card. I call their office in India and disputed the charge. They promised me the chraged will be refunded with 48 hours. On failing to keep their promised, I raised a disput with my bank.
The agent put a hold on my account even when I have sufficient balance in my account.
To discuss this complaint further, please call me on +61-450603305.
July 13, 2007
Lack of truth in advertising
Very disappointed w/ Global Telelinks - http://www.globaltelelinks.net/usa/superabout.asp

- Their inability to route calls threw' THEIR network when the call originates from a Cell Phone (whose number is properly registered in the account) - resulting in a huge charge from my Svc Provider (in this case happens to be Cingular).

- Their inability to communicate these issues up and across divisions and get this resolved.

- Their inability to expunge my info. from their records after repeated pleas (from my part) and promises (from their side) :-(

People beware!!!
May 16, 2007
Unauthorized withdrawal of money
I was using services of Global Telelinks for International call from USA. Last month their agent, who was calling from India, called me to recharge my account but I told him that I don't want to recharge my account because i was going out of country. The people from the company kept calling me but i refused them. I even ignored their calls... Then I suddenly came to know that the company withdrew $55 from my account, illegally and without my authorization. I called to their office (Agent Imran) he said that he drew money presuming that I need to recharge my account. Agent Imran is a big thief... During conversation he told me that I could not have my money back. I called to their office again in the evening, talked to the supervisor (a lady) she said that I would get my money back in two days. But I never received my money back. But after one week I called them again on Friday (May 11, 2007). The company (agent Kamal) told me not to worry about I would get my money back in two days. After four days I called them again and I was promised again by Customer Manager (Ms. Smriti) that I would receive a call in 12 hours but I don't believe her. It is proved that all the agents in the company are thieves, liar and cheaters. I also sent them two email begging them for refund my money.

Mushtaq Hussain
Phone / Account No.703-931-3114
Virginia USA

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